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Strategic consulting

Strategic and operational IS planning
At ISM, we believe that good strategic and operational IS planning is the keystone for any IS implementation. That's why we provide our customers with strategic and operational IS planning services first, in order to indentify the strategic objectives, operational need and chose the fitting information system.
Business Process Management
Managing changing environment is the foundation of any kind of IS implementation. That's why we provide our customers with business process management as it's the solution to streamline processes and prepare our customers to better manage change.
IS Project management
- Every IS implementation, change or upgrade is a project that requires a special set of skills and experience in project management.
- We at ISM provide you with experienced project managers to organize, manage and translate your IS needs to a structure easy to implement on an Information system.

SAP Business One

SAP Business One is an affordable business management solution designed specifically to meet the needs of emerging and dynamically growing small companies. A solution that gives managers on-demand access to critical real-time information through one single system containing financial, customer relationship management, manufacturing, and management control capabilities. The solution that enables rapid employee productivity, while empowering managers to make better business decisions and stay ahead of the competition.

ERP, BI and CRM

Our knowledge and deep industry experience allow us to help you implement or upgrade SAP modules efficiently and effectively. We pride ourselves on exceeding our clients expectations while consistently delivering on-time and on-budget.
- Human Capital Management (HCM)
- Logistics and Supply Chain (MM, SD, PM, PP)
- Finance Controlling (FI/CO)
- Business Intelligence (BI)
- Customer Relationship Management (CRM)

Custom Development

At ISM, we help organizations to have resources according to their needs, specializing in many programming languages (ABAP, Webdynpro, Fiori, Personas, etc.) used by SAP. And the various forms of development tools, change management and customer interface (Smartforms, Adobe Forms, BADI, ALE and IDOC).

Administration & HANA Upgrade

Administrating a SAP landscape can lead to a very complex situation which needs experienced consultants and system engineers with deep knowledge of the whole IT environment. ISM work with other partners to ensure a simple and valuable solution to our clients that fit their needs.
Choosing when and what to upgrade can be a difficult decision with new SAP HANA database. ISM consultants provide both strategic and tactical assistance to ensure you are making the right decisions to update and protect your SAP investment.

Third Level Maintenance (TMA)

At ISM, we believe that supporting the SAP environment at all levels (functional, technical and SAP support) is a key to maximize the return on investment and keep the system accurate and efficient

Training

ISM professional trainings are dedicated to companies for their SAP projects on the functional modules and their customization based on our clients implementation so they are tailored to their use. Technical course are also delivered to ensure a good knowledge transfer of all development technics and system administration.

Microsoft D365, CRM

Dynamics 365 allow you to connect your data and to apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.
CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, pipeline, and deliver actionable data.

Nearshore Services

SAP custom development
Information systems usually need to be tailored to the specific needs of every customer. That's when ISM consultants and coders bring you our custom development services in a near shore format.
This way you don't need to wait any longer, all the resources you need to operate changes and maintenance on your information system are available when you need them and where you need them.
SAP Third party maintenance
To offer you a better level of near shore services, ISM offers you its' "SAP Support" contract. A better and faster way to operate changes and maintenance on you SAP ERP.
Tailored to your needs, the ISM "SAP Support" puts our consultants and business analysts at your disposable for long distance support using state of the art technology, or if needed, on location assistance.